23/10/2026
Do you know what I'm REALLY excited about?
This year, across three schools, we've had ZERO ordering mistakes when it comes to selecting backdrops.
ZERO. Out of approximately 1,500 children.
Parents: YOU ROCK! ❤️ Thank you for reading the ordering FAQ!
A quick announcement for PES and RBES families:
Your free shipping window is closing quickly!
MONDAY, October 26, 2026, at 11:59 PM is your ordering deadline to qualify for free shipping of prints and products.
At the moment, our gallery login rates are:
RBES: 68%
SHS: 66%
PES: 62%
All pretty impressive numbers for high-volume school photography!
I'm sharing this today because if you're missing your children's QR code cards, we'd love to help you access your galleries before our team heads off for the weekend.
A quick note about our office hours and company culture:
As a photographer, I do work on weekends (and also weekday evenings and sometimes holidays). That's typically when I'm photographing events or private sessions.
Which is precisely why I'm protective of the free time I do have on evenings, weekends and holidays when I am not holding a camera, and why I am equally protective of my team's time.
Our company culture is simple: evenings, weekends, and holidays are for in person connections. Family, friends, and the people who are waiting to spend time with us when we're home.
That said, I'm based in Germany. Kristin is in Virginia. Tamatha is in Washington State.
This means that when you reach out Monday through Friday, we typically have excellent coverage across multiple time zones.
That's the beauty of having military spouse team members. We're everywhere. ❤️
Messages received over the weekend will receive a response on Monday, still within the free shipping ordering window.
And that's exactly why we no longer end our shipping windows on weekends.
Lesson learned from last year! 😅
Alright, SHS, RBES, and PES families! Let's see if we can get our log-in rates 75%! ❤️
And if you want to partner with us for school photos? Please have your schools reach out to us at our brand new website: www.hylamelloystudios.com