11/10/2026
Dear all
I am so tired of this one referral who I shot a few weeks ago. I was literally doing someone else a favor and now I'm sitting with a behavior problem.
When I met the client they were the sweetest, most kind and understanding people.
I struggled at first with communication and because it was a referral from someone who has been so good to me, I went the extra mile to go to their house on multiple occasions and sort things out. Explain the cost, hours, packages, etc.
Now our new implementation is with every new client, you get a complimentary photographer.
After every meeting the words, "Yes I understand" came out of this clients mouth.
Communication should've already been a red flag for me. The second red flag should've been payment. The third red flag should've been the foul language, but who wants to be responsible for disappointing a matriculant on their special day.
Anyway, I got paid not in full, but did what I had too. Package was sent and the client was disappointed in the package they chose and then the ghetto came out and NO, it's not a colored client. Lastly, the client can't read emails and demanded more images since they only can see the displayed ones and not the link.
Tonight a drunk individual (the client) made noise in the road 😩, but not embarrassing me, but herself because who am I, not only a business owner, but a person to argue with a drunkard.
I got threatened with the law and social media, and just said that the client should do what they feel is best.
For 5 plus years off running my business I've never experienced inhumanity, and I have in this time disappointed one client two or three years back and never did that client degrade herself like this one I'm currently dealing with.
We as business owners go through the most behind the scenes, but nobody sees that. Running a business solely was already tiring, shooting on my own drained me hence why the drastic change happened. The late nights was the worst, well still is.
Now while many don't know that I've grown so much in business whereby in every room I walk into people know me as the owner of Lens to Legacy and I am proud to say that I run an international business.
I am proud of what I have achieved and will not let any soul break me down.
This was a lesson learnt though.
Never put your emotions into your business.
