06/11/2026
Connect Series | Conversations in Focus featuring Shondel Beverly
Some connections start with a question. This one started with a watch.
I met Shondel Beverly at a Success Circle CommunitySuccess Circle Coffee Connection, one of those mornings where the room is buzzing and you never quite know who you're going to end up talking to. She spotted my Tim Hayden watch almost immediately and just like that, we were off. His message of became the thread that tied our whole conversation together.
From that first meeting, I knew I wanted to sit down with her properly. So when the chance came to try Crust Kitchen & Bar UticaCrust's new Utica location, somewhere I'd been so excited to visit, it felt like the perfect excuse for lunch and a real conversation.
If you've spent any time around Utica, you may already know Shondel. Not necessarily by name, but by description: the girl with the purple hair. It's her signature, her calling card, the thing people remember. And there's a story behind it that stopped me mid-bite.
Eight years ago, Shondel almost talked herself out of walking into a job interview because of that hair. She wasn't sure she'd be taken seriously. She almost didn't go. She went anyway and she got the job. On her first day, she showed up without the purple. Her boss took one look at her and said, "What happened to the purple hair?"
Let that sink in.
The very thing she thought might hold her back turned out to be exactly what made her memorable. Her boss saw her. And Shondel never looked back.
Today, she's the Visitor Services Manager at Visit Oneida County, NY Oneida County Tourism, the welcoming face of the Mohawk Valley, helping people fall in love with this region the same way she has. And what she loves most about the tourism industry? The doors it opens. It naturally connects her with local organizations, businesses, and community partners across the region, creating collaborations that make the whole Mohawk Valley stronger. For someone who lights up talking about people and places, it's the perfect fit.
And speaking of the region, I mentioned I've been wanting to try biking the rail paths and true to form, Shondel didn't miss a beat. She pointed me straight to the Adirondack Railroad's Rail Bikes. I grew up in Old Forge and this is one of those newer experiences that has been on my radar. That changes this summer. Consider it officially added to the bucket list. That's the magic of sitting across from someone like Shondel. She knows this region inside and out and she can't help but share it. You don't leave a conversation with her without a new place to explore or something to look forward to.
Sitting across from her at Crust, I kept thinking about how often we shrink ourselves before anyone even asks us to. How many of us have almost not walked through a door because we were afraid of what was on the other side?
Shondel walked through. Purple hair and all.
And this region is better for it.
Ironically, when we sat down for lunch at Crust, the purple hair wasn't there. I noticed right away and of course I had to ask. Don't worry though, she assures me it will be back soon. Some things are just too good to stay away for long.