02/11/2026
Meet Zulaa Winkler, Senior Housekeeping Manager at Fairmont Chicago, who believes the guest room is the heart of the hotel. Leading a predominantly female team she describes as sisters and mothers, Zulaa brings a personal sense of care to every stay.
And with some of Chicago’s most spacious guestrooms, just steps from Millennium Park, there’s plenty of room to make guests feel at home.
We turned the lens toward Zulaa to share the people and purpose behind that welcome.
🔎 Kinship Studio → https://www.kinshipcompany.com/studio.