03/18/2020
Excel Photo, Inc. offices and production facility will be temporarily closed effective 3/18/2020. Our closure is in response to COVID-19, and recommendations provided by the CDC as well as governing organizations for youth sports leagues and schools that have created photo day cancellations nationwide.
Our closure is effective March 18, 2020 with planned re-opening on April 6, 2020. Given the constant rapid changes of the situation, this schedule could change. There will be 2-3 of us here over the next couple of days wrapping up loose ends. Hours may fluctuate.
We gave this decision much thought with intent to protect the safety and health of our employees and our customers.
We will be monitoring email in order to respond to incoming orders in a timely fashion during this period of time. All other inquiries will be addressed once our offices re-open.
Please, Stay healthy, humble and kind.
Some simple FAQs to be aware of:
Will you be monitoring email?
Yes. We will periodically check emails to see if there are incoming orders that need to be taken care of and schedule staff on an as needed basis accordingly.
Will you be processing Online orders?
We will be fulfilling online orders on an as needed basis. This will not be daily, but rather, we will accumulate orders until there is sufficient work to warrant calling someone in to handle them.
Will you be there for us when the dust settles and we're able to shoot and submit jobs?
That is the very reason we are taking this time off now! We want to be sure that we have healthy, well trained employees to respond to your needs when we all return!
We plan to return on April 6th...but with things changing so rapidly, that date could change. We will keep you advised if that changes.