09/30/2024
Verizon you have to do better, there is absolutely no reason for our service to be on SOS for more than 2 hours. Truly unacceptable, then the customer service phone lines hang up on you after being on hold for over 10 minutes. You cannot chat because your account cannot be verified with the link, remember SOS status doesn't allow calls or texts to come through. Verizon is not what it used to be.
