10/14/2026
A little something you might not know about the face behind Rafferty & Grace! ❤️
I've debated sharing this, but I figured it might help explain why I do things a little differently when it comes to communicating with clients.
I'm deaf in one ear and have hearing difficulties in the other. I CAN hear, but understanding what I'm hearing is sometimes a whole different story! 😂 Just ask my kids how many times a day they hear, “HUH?” “WHAT?” or “STOP MUMBLING!”
Phone calls are especially challenging. Even on speakerphone, background noise, certain tones, or someone speaking quickly can make it difficult to understand everything. And when my three-year-old hears speakerphone, he apparently thinks he's been invited to join the conversation, too. 😂
I rely heavily on watching people's lips when they speak, and closed captioning is a MUST in my house!
I know I've probably missed out on some business because I'm not always able to answer phone calls, but I never want anyone to think I'm ignoring them or that they're not important.
When I ask to communicate through text or email, it's because I want to make sure I understand you! Your questions, requests, and all those little details deserve my full attention.
So, if you've ever called and received a message instead, now you know why! ❤️ I'm always happy to help, and texting or emailing is simply the best way for me to do that.
Thank you for understanding this little part of the person behind the camera! ❤️