BOOKING PAYMENT & CANCELLATION POLICY
BOOKING: For all portrait sessions; a 20% session retainer is required to book and hold the date for your session and serves as a cancellation fee. You will receive an invoice when booking is made and confirmed and you will have 24 hours to make payment. Payment will be applied to your session and the balance must be paid prior to the session being started. F
or wedding packages; a 30% retainer is due immediately to book and hold the date of your event and also serves as a cancellation fee. you can break this up into multiple payments however you see fit. PAYMENT: All sessions and packages can be paid via cash, Visa or MasterCard. CANCELLATION POLICY: For portrait sessions, client forfeits their session retainer paid to book the session. As previously stated, the fee can be credited towards a future session if the client cancels the appointment by contacting us 72 hours prior to the date of session and re-book at an agreeable date and time. If you are more than 15 minutes late for your session you will be considered a no call, no show and your retainer fee will not be refunded and all future sessions will need to be paid in full at the time of the booking. For weddings and events, if for any reason the Client cancels before the wedding date, the Photographer will keep the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made in writing, by mail or e-mail. However, if the client requires me to change the wedding date, I will do my best to accommodate the change and no fee will be charged as long as the new date is available and within five months of the original event date. If I am not available for the new date, the original contract will be cancelled and subject to the cancellation policy and all fees will be refunded in this case. If Dynamic Duo Photography cannot perform this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer.
