02/20/2025
To Our Looking Glass Family,
We don’t quite know how to put into words what these past days have meant to us. When we first shared the devastating news about the break-in, we had no idea what would come next. We were scared. We were heartbroken. And then—you showed up.
You showed up with words of encouragement, with kindness, with generosity beyond what we ever could have imagined. Customers, old and new, came by just to check in, to see how we were holding up. Some brought food for our team, knowing we were running on fumes. Others donated used gear they no longer needed, wanting to help in any way they could. You shared our story, lifting us up on social media, reminding the world why small businesses like ours matter. You spread the word far and wide, and because of you, people we had never met before—photographers, artists, businesses—reached out to say they want to work with us in the future.
And then there was the GoFundMe. We hesitated to ask for help because we have always tried to be the ones giving support, not asking for it. But you didn’t hesitate. You blew past our goal, making it clear that Looking Glass isn’t just a store—it’s something much bigger. It’s a space where photography is learned and shared, where stories are told, where inspiration takes root. What we do here, what we have tried so hard to keep alive, matters. And it matters because of you.
We have been brought to tears more times than we can count, not because of what we lost, but because of what we gained—this overwhelming reminder of the power of community. You turned one of our darkest moments into something filled with light, and we will carry that with us forever.
There is still work to be done, and we are rolling up our sleeves, ready to rebuild. But we are not doing it alone. We are doing it with you, alongside the most incredible community we could ever hope for.
From the depths of our hearts, thank you.
With love and endless gratitude,
Jen and the Looking Glass Team
