01/26/2026
⚠️ Scam Alert for Duke Energy customers:
We are aware of a scam targeting utility customers claiming they will be impacted by a scheduled power outage. Fraudulent text messages are being sent that appear to be from Duke Energy, but they are not. If you receive one like this screenshot, do not respond or click any links. Please share to help protect others.
This message did not come from Duke Energy. Customers should avoid clicking links or downloading attachments from businesses or individuals they do not know, and they should contact Duke Energy directly to discuss their account or visit company communications channels for the latest updates.
Duke Energy will communicate grid conditions through its official communication channels.