05/08/2022
We are looking for Client Operation Support – Europe Market position.
Key Accountabilities:
• Manage customer data and provide advice on image editing services.
• Monitor job entries and manage deadlines.
• Investigate and solve issues or complaints.
• Act proactively to address and anticipate possible issues.
• Ensure a clear understanding of all projects between customers and the team.
• Quality check to make sure all locations keep up to the standard.
• Understand differences in the standard of beauties between different regions and be able to advise or propose suitable treatments for customers.
• Increase customer satisfaction and maintain a positive relationship.
• Ready to assist other CSs and Sales where needed.
Requirements for Successful Candidates:
• Learn fast and Think critically.
• Detail oriented and Proactive.
• Structured, Highly responsible and Self-motivated.
• Able to communicate clearly and positively to all parties.
• Able to overcome challenges in a timely manner and under pressure.
• Multitasking and Efficiency in time management.
• Capable of executing tasks to achieve goals without close supervision.
• Comfortable working in an international environment with an open mind to cultural differences.
Qualifications:
• Bachelor's degree or above.
• 1 – 2 years experience in service or media business.
• Fresh grads with exceptional language skills and Photoshop knowledge are welcome.
• Proficiency in both Thai and English (TOEIC 750 and above).
• Foreigners who have a Non-B visa and work permit in Thailand are welcome to apply.
• Experience working in an international environment is a big plus.
• Knowledge of Photoshop.
If you are interested, drop your CV at [email protected]