04/09/2026
We almost dispatched a ₹5,690 product without receiving ₹5,690.
And honestly, this made me think about something.
Every day, we see videos about customers getting scammed by brands. And yes, a lot of brands deserve to be called out.
But nobody really talks about the other side.
Small brands get scammed too.
Fake payment screenshots.
False refund claims.
Products being used, damaged and then returned.
Threats of consumer court without even trying to understand the situation.
And I’m not saying every customer does this.
Just like I’m not saying every brand is bad.
But I do think we’ve created this mindset online where the customer is automatically right and the brand is automatically the villain.
That’s not always how it works.
Behind TryLab, there isn’t some huge company with unlimited money and a team of lawyers.
It’s a small team, our own money, and us trying to build products that solve real problems.
So yes, call out bad brands.
But before supporting someone blindly just because they’re a customer, look at both sides of the story.
Because sometimes, the brand is being scammed too.
Would genuinely love to hear from other founders and business owners. What have you experienced?
This is just the beginning. The World is Too Big To Settle Down.in (for people who can’t think normal)