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Spyne, 33 Hudson Street E3112, Gurugram (2026)

16/09/2026

When your team is busy, Vini makes sure every call gets answered.

A salesperson could be out while customer is waiting for a response, or a call could end up with the wrong department, making it harder for the customer to get the help they need.

That’s why having the right support in place matters.

With Vini stepping in when a call isn’t answered within 20 seconds, dealerships can make sure 100% of their calls are answered and customers are taken care of.

It helps dealerships respond faster, reduce missed opportunities, keep customers engaged, and give their teams the support they need when things get busy.

Because every customer deserves an answer when they reach out.

Watch full conversation - Link in bio

Learn more - Link in bio

15/09/2026

Better Customer Experiences Start With Answered recalls.

Missed calls and unanswered questions can turn recall outreach into a frustrating customer experience. When customers have to wait for a callback, it creates more work for dealerships and longer waits for customers.

This is where Vini comes in.

It handles recalls in real time, answering customer questions and guiding them through the next steps. This reduces missed opportunities and the need for callbacks, providing a smoother customer experience.

For dealerships looking to scale, handling more recall conversations without adding more workload can make a real difference.

Learn more: Link in bio

14/09/2026

Your dealership can rank on Google and still miss an AI recommendation.

The way buyers find dealerships is getting an AI upgrade. As shoppers turn to ChatGPT, Gemini, and Perplexity to research vehicles and find dealerships, a new question is emerging for dealer leaders:

What makes AI recommend one dealership over another?

That’s the focus of The Dealership Growth Playbook: Get Found, Capture More, Sell More, featuring Adrian Marin, former dealership GM and Sales Manager with 18 years of automotive retail experience.

As the founder of Storefront Audit, Adrian helps dealerships understand how they appear across AI platforms, what influences their visibility, and where they may be missing opportunities to get discovered and recommended.

Join Adrian Marin live as he shares his research and perspective on what AI looks for, how dealership discovery is changing, and what dealers can do to adapt to the AI buyer journey.

Date : September 17, 2026
Time : 12:00 PM EST | 9:00 AM PST

For Dealer Principals, GMs, Sales Leaders, and Marketing Leaders, this is a conversation worth being part of.

Bonus: Get a complimentary AI visibility check from Adrian for your dealership.

Save your seat: Link in bio

11/09/2026

On stage at NCM Associates 2026, Dave Purgason broke down what happens between the lead and the appointment - and why that gap is costing dealerships valuable opportunities.

The conversation centered around a few key shifts:
• Speed matters. Customers expect answers in seconds, not when someone on the team gets free.
• Buying moments happen 24/7. Missed calls and after-hours inquiries aren’t tomorrow’s work. They’re opportunities happening right now.
• Follow-up needs context. Generic messages aren’t enough. Customers expect relevant answers based on the conversation they’ve already had.
• AI + people work together. AI can handle repetitive follow-up, missed-call recovery, qualification, and scheduling, while dealership teams focus on the conversations that need a human touch.
• The goal is beyond the lead. What matters is turning conversations into qualified opportunities, appointments, shows, and sold units.

The bigger shift is simple: AI shouldn’t just respond to customers. It should help keep the conversation moving toward the appointment.

We started exploring what better follow-up looks like at NCM. Let’s continue that conversation tomorrow.

Let’s connect- Link in Bio

10/09/2026

Dealership Growth Playbook: Get Found, Capture More, Sell More.

On September 17, hear directly from Adrian Marin, former dealership GM and founder of Storefront Audit, on what it takes for dealerships to stay visible as AI becomes part of the car-buying journey.

Customers are increasingly using AI to decide where to buy and service their vehicles, so dealers need to look beyond Google ratings to understand how their stores appear in AI search.

Adrian will break down what influences AI visibility and where dealerships may be missing opportunities across search, response speed, and follow-up.

This session is designed for Dealer Principals, GMs, Sales Leaders, and Marketing Leaders looking to understand where their dealership stands and how to stay visible as AI becomes a bigger part of the buying process.

Date: September 17, 2026
Time: 12:00 PM EST | 9:00 AM PST

Bonus: Get a complimentary AI visibility check from Adrian for your dealership.

Learn more: Link in bio

09/09/2026

Day 1 at NCM Associates Clients & Friends 2026, bringing dealers and industry leaders together to shape the future of digital success.

The conversations are bringing fresh perspectives on how dealerships can use technology and digital strategies to create stronger customer experiences and drive growth.

And the Spyne team is connecting with dealers, exchanging ideas, and sharing insights on how AI can help dealerships strengthen customer engagement and drive digital success. And this is just the beginning.

Tomorrow, catch Spyne in grand ballroom, for live session of Dave Purgason on “The AI Follow-Up Gap: Why Dealers Are Losing Customers Between the Lead and the Appointment”

He will share insights into what happens between a lead coming in and an appointment being set, with a focus on dealership follow-up.

Let’s connect- Link in bio

09/09/2026

14 of Google’s top 20 rated dealers in one market weren’t recommended by AI.

For dealers, understanding how their stores appear across tools like ChatGPT, Perplexity, and Gemini is becoming increasingly important.

Adrian Marin, will show dealers how to improve their visibility across AI search in our live webinar: “The Dealership Growth Playbook: Get Found, Capture More, Sell More.”

As a former dealership GM and founder of Storefront Audit, Adrian will share real-world AI visibility insights and show where dealers may be missing opportunities in search, response speed, and follow-up.

In this session, you’ll learn:
• Where your dealership appears across AI search platforms.
• What influences which dealership AI recommends.
• Why fixed ops is often overlooked in AI search.
• Which third-party sources influence AI recommendations.
• Where to improve response speed and follow-up.

Date: September 17, 2026
Time: 9:00 AM PST | 12:00 PM EST

For Dealer Principals, GMs, Sales Leaders, and Marketing Leaders, this session offers practical insights into where your dealership stands as AI becomes part of the buying process.

Bonus: Get a complimentary AI visibility check from Adrian for your dealership.

Learn more : Link in bio

08/09/2026

The customer asked to schedule an appointment and Vini AI handled the conversation and got it booked.

In this call, Vini AI guides the customer through the full conversation-From understanding the service concern to confirming the vehicle details, finding an available slot, and booking the appointment it handles the conversation.

Service needs can come up anytime. With Vini AI answering every call, dealerships can capture more service opportunities and schedule appointments-even after hours.

The result? Every call is answered, every detail is noted , and every service opportunity stays in motion.

Watch how Vini AI turns a routine service call into a seamless appointment experience from start to finish.

Learn more: Link in bio

07/09/2026

Always-On Voice Agents Keep Dealerships Connected to Customers 24/7.

Customers may need help outside regular dealership hours, which makes being available when they reach out an important part of the dealership experience.

As highlighted in Yahoo autos, AI voice agents are helping dealerships handle calls, schedule service appointments, and keep customer conversations moving 24/7. Spyne’s Vini AI brings these capabilities into dealership operations, helping teams stay connected, handle more conversations, and deliver a better customer experience.

With voice agents, dealerships can:
• Stay available for customers around the clock, including after hours.
• Schedule service appointments anytime, without making customers wait or leave a voicemail.
• Keep detailed conversation records with AI-generated call transcripts.
• Keep customer interactions moving with consistent, convenient communication.

As dealerships scale, staying connected around the clock can help them capture more customer opportunities without letting conversations slip away.

Read more: Link in bio

03/09/2026

Technology creates the most value for dealerships when AI becomes part of the dealership’s existing workflow.

For 50 years, CDK Global has been empowering dealers with the tools and technology they need to operate, grow, and build stronger customer relationships.

Spyne’s integration with CDK Global through Fortellis marketplace brings Vini AI seamlessly into the workflows dealerships use every day.

Through this integration, dealerships can:
• Supports inbound and outbound customer engagement across sales and service operations.
• Responds to customer inquiries quickly and consistently.
• Automates repetitive customer communication to reduce manual workload.
• Connects with existing dealership workflows and systems through the CDK integration.

With CDK’s connected technology and Spyne’s Vini AI, dealerships can bring smarter customer engagement into the workflows they already use.

Learn more : Link in bio

Spyne

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