01/09/2026
We are aware that some customers are currently experiencing difficulties accessing our website, we have been in contact with our website host and this is the reply and potential work around for those customers.
We are aware of the issue that will be affecting visitors who don't use a UK IP address. This can be a problem for VPN users or people using Starlink for their broadband.
Unfortunately we have had to put this test in place to combat a large, coordinated denial of service attack that has been affecting us since Thursday.
We will be working to implement a shift to Cloudflare that we hope will fix the problem but that is still a few days away. We may also be able to instal a captcha test for those without a UK IP in the meantime but that too is likely to be a couple of days away.
So we are aware and this doesn't affect most people however it will affect more people than we'd like it to but it is currently necessary.
A workaround would be to disable their VPN temporarily to ensure that if they are in the UK that they are using a UK ipaddress from their broadband provider or tru using their mobile network which again should be UK based.
