09/19/2026
I want to address this one final time regarding refunds.
Please do not come into my messages being hateful or disrespectful. I completely understand that you want your money returned, and I understand the frustration surrounding an unexpected cancellation. However, I am still a person on the other side of these messages, and I am doing my best to handle this situation responsibly.
You will receive the money you are owed. With several clients booked through November basically everyday, I simply cannot return every outstanding balance immediately or all at once.
I also want to be transparent: there is not a separate account where every retainer and session payment has remained untouched. Those funds have gone back into the business throughout an extremely busy season..props and supplies have been purchased, travel and gas have been paid for, and other personal business expenses have been covered while I have been shooting multiple sessions nearly every day.
I still have normal household bills and financial responsibilities that do not stop because I have made the decision to close my business.
Because there are several people who need to be refunded, I have created a structured payment system. On each payday, I will make payments toward two clients' balances and continue working through everyone until every person has been paid back in full. This allows me to make progress on multiple refunds at a time instead of leaving everyone waiting while I pay one entire balance at a time.
I know waiting is not ideal, and I am genuinely sorry for the inconvenience this causes. I am not avoiding anyone, and I am not saying anyone will not be paid. I am simply asking for reasonable patience while I work through a significant number of refunds.
I will keep records of every payment made and communicate directly with each person regarding their remaining balance.
Please keep communication respectful. I am committed to getting this taken care of as quickly and responsibly as I can.
