08/30/2026
Hey Everyone!
PSA: I missed a photo session opportunity a couple of months ago because of a missed message. The message she sent me a few months prior to schedule with me never showed up in my messenger, and of course she moved on after not hearing back from me. Why wouldn’t she?…. I did eventually find the message she sent, but only after I typed in her name to send a message to offer condolences, and there the message sat…. I assumed it must have been a setting I unknowingly clicked, and I all I could do was sincerely apologize.
After almost missing another session opportunity yesterday, I realized it’s obviously not something that just happened once, but it’s rather a serious issue with Messenger. However, what’s even more crazy is that I AM receiving SOME messages, just apparently not all of them. In other words, not one but at least two clients sent personal messages via Facebook messenger in an attempt to book sessions with me, and they did not receive a response. I am hoping this hasn’t happened to anyone else trying to contact me, but I guess only time will tell.
I am so sorry, but unfortunately, if messages sent via Facebook messenger don’t show up in my inbox, I have no way of knowing that someone is trying to reach me… unless they contact me a different way to let me know they’ve sent a message and haven’t heard back. Then, once I go into messenger and type their name in, the message they sent me weeks/months ago magically appears!! As you can imagine, this is very frustrating, because it looks like I’m flat out ignoring clients who want to book with me, and that is most definitely not the case.
If you send me a personal message and do not hear from me within a couple of days or a week at most, PLEASE text me. I work a full-time job and stay very busy, but I will always respond.
I am aware that this post is long, but it’s important, especially with the busy photography season right around the corner. If you would please share this, I would greatly appreciate it!
Thank you!
Charley Varnum
229-591-0831