20/02/2026
I was honoured to attend the
On 14th February 2026
🔥
What we learnt
Digital Financial Services
- Overview of DFS; saving securely; digital credit and insurance; PAYG models; evaluating DFS products (safety, cost, accessibility, returns, service quality);
Digital Tools for Business
- Introduction to digital tools; using smartphones and touchscreen devices; communication tools (calls, SMS, WhatsApp)
- SMS and social media marketing; basic content creation; digital recordkeeping; e-commerce basics; practical exercises
Consumer Protection
- Consumer rights; recognizing and preventing digital fraud; response to fraud; safe digital practices; case studies and role play
