19/08/2026
A warning to other parents considering .
I have been trying to get a refund for 2.5 months. I have sent more than 20 reminder emails. I have had almost no meaningful response. I still do not have my money.
The facts, plainly:
• I paid £359.64 for a Presentation & Public Speaking course for my daughter.
• After enrolment, no class was scheduled for around two weeks. When classes were finally arranged, they were at times we had never agreed to.
• As a result, my daughter attended ZERO sessions.
• I requested a refund, politely and in writing, many times.
• BrightCHAMPS confirmed a refund IN WRITING — more than once.
• That refund has still not been paid.
So I am left, 2.5 months on, having paid in full for a service my child never used, holding written confirmation of a refund that has not been honoured, and unable to get a straight answer through any channel.
Mr Ravi Bhushan, as founder and CEO, I am asking you directly and publicly: please look into this and honour the refund your own team agreed to. I remain happy to share my account details and full correspondence privately.
To other parents: whatever provider you choose, keep every email, and always pay with a method that gives you proper protection. I share this only so you can make an informed decision.
